If you are in a corporate network, you may need to ask the network administrator to open specific FTP ports. If that works you may need to add an exception to the firewall configuration to grant FileZilla Pro permanent access to the network. If you have a local firewall or an antivirus, try to disable it. If the test connection works with no errors, then the problem probably exists on the remote site that you’re trying to connect to.Īnother possible cause is that the connection is being blocked by a firewall. Once FileZilla/FileZilla Pro has gathered all the configuration information it needs, it will perform a test connection on a test server run by the FileZilla team.

Enter details as requested – if you’re unsure, you can usually use the default configuration settings and just click Next at each screen.

In the main menu click on Edit > Network configuration wizard….

FileZilla/FileZilla Pro has a network configuration wizard that can find common issues in network and router settings. If the connection is failing with the status message above, there might be a local network configuration issue.

Status: Connection attempt failed with 'ECONNREFUSED - Connection refused by server' message Most servers will refuse Anonymous automatically. In the Site Manager, select the connectionĪnd check the Logon Type drop down list. The type of login configured for this site.Look for FTP or SFTP or SSH connection details in the information provided by the hosting provider. Note that for many website hosting providers, the user ID and password that you use to login to the website itself will be different to the user ID and password that you need for file transfer connections. The user ID and password that you entered.This error usually means that the login details or method set for a remote connection are incorrect. Below you find a step by step guide, if you prefer you can watch our How to Resolve the Critical Error “Could not Connect to Server” video tutorial.

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